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Is it necessary to bring towels, sheets or kitchen utensils?
It is not necessary. The motorhome is equipped with shower towels, beach towels, pots, plates, glasses, cutlery ... You only have to worry about carrying your suitcase with your clothes and eager to live special and intense moments.
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If I am tired, can I let the motorhome drive to someone who is not listed in the rental agreement?
When making the delivery of the vehicle, each additional driver has to register at the rental station at no cost. At the most they can register two drivers per vehicle. The lessee will assume the responsibility of the additional driver.
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Where can I sleep?
The motorhome for all purposes is a tourist, therefore, you can park anywhere where it is allowed to park passenger cars. Normally they usually look for quieter places or specialized areas, tell us your route and we will provide you good overnight sites.
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At what time can I travel?
Contrary to what most people think, the motorhome can be used at any time of the year. The motorhome has a powerful heating that distributes the heat through an air circuit throughout the vehicle. In addition, it has hot water. Suffice it to say that it is increasingly common to find these vehicles in ski resorts.
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Do you deliver the clean caravan? How do you have to return?
Before handing over each rental motorhome, we check it and thoroughly clean it to sanitize it and leave it in perfect condition for the use and enjoyment of the stay. However, the motorhome has to be returned clean inside and with the dirty water and toilet cassettes empty and clean. We have additional cleaning service at a cost of 60 euros.
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What can affect the return of the deposit?
From the deposit are deducted the damages / accidents that may arise, interior and exterior, not to return the diesel tank to its initial level, the cleaning in case of not having it contracted and of not returning it clean, not having emptied the WC cassettes and of gray water. A delay in the return that harms the next customer. As well as covering any deterioration due to misuse or theft of the extras included, such as bicycles or camping furniture.
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Can I leave the country with the motorhome?
Motorhome insurance and roadside assistance offer coverage throughout the EU. However, our service focuses on the island of Mallorca. It is allowed as an exception to embark it to go to the European continent only in case the driver can provide guarantees of his experience in use and driving in caravans.It is not allowed to leave European borders.
Foto tomada por Porapak Apichodilok de Pexels
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What do I need to take to the collection of the motorhome?
The driver's license of all drivers
Tenant credit card
Passport / ID
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When do I get the amount of the deposit refunded?
To check the motorhomes the company reserves a maximum period of 72 hours after the return of the vehicle. However, at the time of the return, a first on-site review is made with the client. It will only take more days for the return of the deposit in case of incident to be able to prepare the budget, as well as in the case of loss.
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What should I take into account when driving a motorhome if I have only driven cars?
The driving of the motorhomes is very simple since their diesel engines are very easy to treat. The difference lies in the size, but the length and width are perfectly checked by the mirrors and one is accustomed to its dimensions.What you have to have as a special precaution is the height for the passage of certain roads, bridges, balconies, height limiters in gas stations, parking, tolls and especially with the branches of trees both when driving and when parking.It is important to check before not only the length but also the height since our experience indicates that it is the critical point of driving. Our motorhome reaches 3.20 m so you have to take into account the limitations.
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Are motorhomes equipped with snow chains if I need them?
Yes, if you need them, do not forget to order a snow device.
Foto tomada por Simon Matzinger de Pexels
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What happens if I return the motorhome before concluding the contract?
The anticipated cancellation, total or partial of the days of rent are not reimbursable.
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What should I do if the motorhome suffers a mechanical / functional breakdown?
In any case, you must contact FreedomisMyLife by phone, to assess the type of fault and find the best way to solve it. Depending on the importance and severity if it were a breakdown that prevented the trip from continuing, the trip would be aborted. If it is for reasons of misuse or accident, it would not imply return of pending days. In case of failure due to malfunctioning of the vehicle, it would proceed to return the outstanding days plus one compensation.
Foto tomada por Gratisography de Pexels